Privacy Policy

Introduction

LightningX VPN ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN service and website. By using LightningX VPN, you agree to the practices described in this policy.

No-Logs Policy

We operate under a strict no-logs policy. LightningX VPN does not collect, store, or share your browsing activity, connection timestamps, session data, used bandwidth, DNS queries, IP addresses assigned to you, or any traffic data. Your online activity is entirely your own and remains completely private.

Information We Collect

To operate our service, we collect the minimum information necessary, including your email address (for account creation), payment information processed by our payment providers, and service usage statistics such as the total amount of data transferred (but not the content or destination of that data).

How We Use Your Information

We use the information we collect to provide, maintain, and improve our VPN service; to process payments and manage your subscription; to respond to support requests; and to send you important service updates. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We use industry-standard security measures to protect your personal information, including AES-256 encryption for all data transmissions and secure storage for account credentials. We regularly review and update our security practices to protect against unauthorised access.

Third-Party Services

We use trusted payment processors to handle transactions. These processors operate under their own privacy policies and are bound by applicable data protection laws. We do not share your payment details with any other parties.

Cookies

Our website uses essential cookies to enable core functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, although this may affect certain website features.

Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact our support team. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through a prominent notice on our website. Your continued use of LightningX VPN after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact our support team through the Help Center.